FAQ's

We are a US Based Backdrop Company.  We do Ship to Canada, Australia, UK and Europe.
If you need a shipping quote please email. 
Printing & Calibrating
Every Computer Screen is Calibrated differently.  With that said it is important to remember that due to different computer calibrations it may cause a slight variation from screen to print.  Magical Drop Shop Rental & Sales strives for true print quality and color match as precisely as possible, but please keep in mind Fabric holds colors differently than what you see on screen.  
We cannot guarantee exact color matching. 
Cancellations
Once Orders have been sent to print you cannot cancel your order.  This is strict policy and under no conditions are refunds excepted after your order has been sent to print.  ​ 
After an order is placed on the website it is sent to print immediately to ensure prompt process and shipping. 
For on the rare occasion a return or damage drop needs to be returned and/or replaced.  You will be asked to ship the drop back with tracking and paid receipt.  Once you have provided the tracking and shipping information you will be refunded the shipping.  Your new order or refund will then be processed.  We will not provide prepaid return labels. 
Processing & Shipping
Processing, printing & shipping from the time you place your order can take anywhere from 10-18 business days for backdrops. This does not include federal holidays that may fall on a week day.  Before you email or contact about "where's my backdrop', please take into account when you ordered and what day it is currently.  
Floor mats can take up to 14 business days From start to shipping.  This is not always the case, but more so than not. 
When ordering please take shipping and processing in to account if you have scheduled up coming sessions. Expedited shipping is available upon request with an additional charge of $65.00. 
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-MATERIALS-
Light Weight Fleece
We have something special.  This incredibly light weight fleece has white borders that allow you to hang your drop and lose very little in usable design space while shooting.  Isn't that what we want?  More space and less cropping to odd sizes trying to keep the design in tact?  The borders also work well for horizontal prints. By placing the extra border under the floor option to keep your drop tight and in place while shooting ensures minimal wrinkles or weird gaps that require additional work in post.  

This fabric is only available in 8x5 which is the full printed dimension.  The edges are not sewn and left bare.  No Pole Pocket.
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Premium Polyester
The premium Polyester fabric is a tight woven fabric that is heavier than the fleece.  The edges are sewn and this particular fabric comes with a pole pocket.  
The higher quality fabric is ideal for any design and holds color very well.  
It is available in the following sizes only: ​8x8, 8x10, 10x10


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Rubber Backed Floor Mats
Seamless Rubber Backed Floor mats are the way to go.  
This Printed Floor mats are steller in the studio and lay perfectly flat against the floor.  The rubber backing keeps them in place so they are not moving around unlike vinyl floor options.  
These are printed in 8x5 and a great addition to any studio floor option.